Frequently asked questions
Short answers to the questions our agents hear most.
How do I deposit?
Open the account menu, choose Deposit, pick MTN MoMo or Airtel Money, enter the amount and approve the prompt on your phone. Funds land in seconds.
How long do withdrawals take?
Mobile money withdrawals are processed 24/7 and normally arrive within 2–10 minutes. Bank transfers take up to one working day.
Why must I verify my account?
Ugandan gaming rules require us to confirm you are 18+ and the account owner. Upload a national ID or passport once and it applies to all future payouts.
How is a multibet calculated?
All selection odds are multiplied together, then multiplied by your stake. Winning slips with 15+ legs also receive a win bonus of up to 200%.
What happens if a match is postponed?
The affected leg is voided at odds 1.00 and the rest of the slip settles normally.
How do bonuses work?
Bonus funds must be wagered three times on odds of 1.50 or higher within 7 days. Track progress in the bonus dropdown in the header.
Can I bet in a shop?
Yes. Any BET PLUS+ shop can scan the barcode on a ticket PDF to view and pay out a winning slip.